Cookie Policy

Privacy Policy
Effective Date: 2026

Calux (“we”, “us”, or “our”) operates the website caluxfilters.com.
This Privacy Policy informs you of our policies regarding the collection, use, storage and disclosure of personal data when you visit our website.

1. Personal Data We Collect
We may collect personal information you voluntarily submit when contacting us via our contact form, email or inquiry forms, including:
– Full name
– Email address
– Company name
– Phone number
– Country / Region
– Message content related to your product inquiry

We also automatically collect non-personal information such as IP address, browser type, device type, pages visited and time spent on site via analytics tools.

2. How We Use Your Data
We use your personal data only for the purposes below:
– Reply to your product inquiries, quotations and after-sales support
– Communicate about orders, samples and technical support for our filtration products
– Improve our website, products and user experience
– Send relevant marketing emails only when you explicitly opt-in
– Comply with legal requirements

We will not sell, rent or share your personal information with third parties for commercial purposes** without your explicit consent.

3. Cookies & Tracking Technologies
We use cookies and similar tracking tools. You can review details in our [Cookie Policy](https://caluxfilters.com/cookie-policy).
You can manage or reject non‑essential cookies via our cookie banner at any time.

4. Data Storage & Security
We store your personal data only as long as necessary to fulfill the purpose for which it was collected.
We adopt reasonable technical measures to protect your personal information from unauthorized access, loss or leakage. However, no online transmission or electronic storage method is 100% secure.

5. Your Rights (GDPR for European visitors)
If you are located in the European Economic Area, you have the following rights:
– Right to access your personal data
– Right to rectify incorrect personal information
– Right to request deletion of your personal data
– Right to withdraw consent for marketing at any time
– Right to data portability
– Right to lodge a complaint with the local data protection authority

To exercise these rights, contact us via the email listed below.

6. Third-party Services
Our website may use third-party tools including Google Analytics and Google Ads.
These third parties may collect information under their own privacy policies. We have no control over their data handling practices.

7. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to this Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.

9. Contact Us
If you have any questions regarding this Privacy Policy, don’t hesitate to get in touch with us by email.